Dynamics CRM Practice
We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization, Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.
CRM consulting services
Knowledge Synonyms is well-versed to provide Salesforce and MS Dynamics 365 / CRM consulting across the industries.
Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders and your operational model – from direct sales to subscription management and contractual agreements.
Customizable CRM add-ons
Where ready-made solutions fail, we come up with our own functional add-ons:
- BI/Charts for data visualization.
- EmailScoop for automatic email tracking.
- N to N Grid for managing records with many to many relationships
Existing CRM systems: upgrade and support
If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your CRM platform, integration of new powerful components, and full technical support of your existing system.