Dynamic CRM Practice

Dynamics CRM Practice

We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization, Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.

CRM consulting services
Knowledge Synonyms is well-versed to provide Sales force and MS Dynamics 365 / CRM consulting across the industries.

CRM Customization
Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders and your operational model – from direct sales to subscription management and contractual agreements.

Customizable CRM add-ons
Where ready-made solutions fail, we come up with our own functional add-ons:

  • BI/Charts for data visualization.
  • EmailScoop for automatic email tracking.
  • N to N Grid for managing records with many to many relationships

Existing CRM systems: upgrade and support
If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your CRM platform, integration of new powerful components, and full technical support of your existing system.